While your brief is live you must answer questions from sellers. Questions are sent to the buyer's email address from the Digital Marketplace with the title "You’ve received a new supplier question". Sellers are not provided with the buyer’s email address.
Sign in and go to your dashboard to publish the question and answer on the Digital Marketplace. The link to answer a question is inline with the relevant live brief.
If you need someone else to answer a question
To post answers for a brief published by someone else, click on the team brief tab on the Dashboard. The link to answer a question is inline with the relevant live brief.
To enter a seller question, go to the link 'answer a supplier question' on the supplier questions page. A summary of questions and answers already published will be visible.
Copy the question from the email and paste into the 'supplier question' field. Answer the seller question in the 'your answer' field. Once published both question and answer will be visible for all sellers to see at the bottom of the live brief.
Next step: Shortlist responses