On this page
- Getting started
- Submitting documents as a start-up
- Submitting documents as a recruiter
- Once you submit your application
- Get assessed for services you offer
Using the Digital Marketplace, approved sellers can respond to these types of opportunities:
- Digital outcomes
- Opportunities seeking proposals and quotes
- Opportunities to respond to an Expression of Interest (EOI) or Request for Information (RFI)
- Digital specialists
- Digital training
New sellers can join at anytime. To apply for an opportunity:
- Register to become a seller on the Digital Marketplace
- Add your business details and provide all required information. This includes selecting the categories relevant to the services you want to offer, maximum daily rates, case studies, references and supporting documentation.
- Accept the Master Agreement. This is the basis of any contracts you may be awarded.
- Opportunities are open to different types of sellers. Some are open to all, open to selected or open to one.
- You must request an assessment and be approved in the category before you can respond to any opportunity.
Submitting documents as a start-up
As a start-up, you may not yet have financial documents. In this case, you must provide a letter from your accountant to confirm your financial viability.
To show your capability for a category, you must submit a case study. You can use work completed by your key personnel in previous roles. In this case, make sure:
- you are clear in the case study that the work was not done by your new business
- your former organisation is happy for you to use them as the example
As you build a portfolio of work, remember to update your profile on the marketplace.
Professional Indemnity and Public Liability Insurance
You must have professional indemnity and public liability insurance before you’re engaged in any work by Government buyers.
At our discretion we may allow you to join the Digital Marketplace without these policies in place, but only in limited circumstances.
If you are permitted to join the Digital Marketplace without professional indemnity and/or public liability insurance you must confirm that you will be eligible to take out suitable policies before a buyer engages you.
You must provide your state’s relevant workers compensation certification.
If you are not eligible to register for workers’ compensation you must provide a signed declaration that you are ineligible.
Submitting documents as a recruiter
As a recruiter you can join the Marketplace if you can provide candidates with digital expertise.
Pricing and case studies
Recruiters must include margins and markup in the application. If you selected 'we do both recruitment and services', you must submit both a daily price rate and case studies to be assessed (if this was an error then please change your selection to 'Yes').
If you selected 'Yes' and you’re still being asked to submit case studies, please contact the marketplace.
Once you submit your application
We will review your information to check you are a legitimate business. We aim to review and assess applications within two weeks. Delays may be experienced if:
- your application is incomplete or incorrect
- your case studies are not sufficient and do not pass our case study assessment
- the Digital Marketplace is experiencing a high demand for application assessments.
If we approve your application, your profile will be listed in the seller catalogue. This includes your name, business summary, panel categories you are approved to offer, and any badges that identify your unique characteristics. Only registered buyers logged in to the Digital Marketplace are able to see and search for more detailed information about you.
Get assessed for services you offer
Sellers can offer services in a range of categories on the Marketplace:
- Strategy and policy
- User research and design
- Agile delivery and governance
- Software engineering and development
- Support and operations
- Content and publishing
- Change and transformation
- Training, learning and development
- Marketing, communications and engagement
- Cyber security
- Data science
- Emerging technologies
To offer a service, you must request an assessment of your case studies and be approved for the relevant categories.
Once you have requested assessment
Your maximum daily rate will be evaluated against SIFA Level 5 and panel pricing ranges. We will also look at your technical and commercial capabilities demonstrated in your case study to determine value for money.
We will notify you of the outcome of your application assessment:
- If your application is successful you will be able to respond to opportunities on the Digital Marketplace.
- If your application is unsuccessful, feedback will be provided and you are able to resubmit if you wish to reapply.