Seller case studies are now an important part of the Digital Marketplace. Buyers will soon search and browse them when looking for suitable sellers. We also use them to assess sellers who want to offer a new area of expertise.
1. Check you meet the assessment criteria
Before you start writing a case study, closely read the assessment criteria. Your case study must demonstrate how your skills and experience meet all — or a selection — of the criteria for the area of expertise you want to offer.
It's important that you look through the list and choose the criteria you will write to. Once you've written your response, go back and double check your case study satisfies the criteria.
2. Remember to answer the mandatory elements
All case studies must show you can:
- Communicate with a wide range of disciplines both internally and externally.
- Present findings, insights and recommendations to justify decisions.
- Establish relationships to support delivery of services.
- Work in a multidisciplinary team in an agile delivery environment.
3. Is there enough detail?
Your case study doesn't have to describe everything. You just need to describe the part you played, while communicating the points that will meet the assessment criteria.
We've put word limits to help you keep it concise (two of the fields in the case study are locked down to a 200 word limit). You can supply additional proof with the links. For example you can add presentations, video or link to the app, website or product that you made.
Remember to be specific with data. For instance, if you say you've doubled daily web traffic we don't know if that's from 10 to 20 visits or 100,000 to 200,000 visits.
4. You can keep writing up until an assessment
Once your seller profile is live in the Digital Marketplace you can edit and update your case studies at any time.
An evaluation for a new area of expertise is triggered when you see an opportunity you're interested in and request an assessment. So before you click the button you can always go back into your profile and check your case study, or add another one.
5. Work as a team
If you're collaborating on your case studies with colleagues, you can use our Google spreadsheet template. It even includes an example case study to get you started.
6. If at first you don't succeed try again
If you don't meet our assessment criteria you can request feedback. In most cases, you'll be able to update your seller profile and case studies and try again another time.