Before you respond
Before you can respond to an opportunity, you must:
- Sign up to become a seller on the Digital Marketplace.
- Submit a case study and pricing for the service category you’re interested in.
- Request an assessment of your case study.
If there are issues on your seller profile, you will receive instructions through the 'Notifications' tab on your seller dashboard.
Open to all or open to selected
If you are:
- approved in one category, you will see an 'Apply for opportunity' button on the opportunity page.
- not approved in a category, you must request an assessment from the opportunity page before you can respond. If we can confirm your expertise before the opportunity closes, you will be approved to submit a response.
Open to all
If an opportunity is open to all sellers, you must be an approved seller under the relevant category to respond.
Some opportunities set as 'open to all' are open only to a specific category. You must be an approved seller for that specific category to respond.
Open to selected
If you receive an email saying a buyer is inviting you to respond to their opportunity:
- Open to the opportunity page.
- Select 'Apply for opportunity' to submit a response.
What to include in your response
If you apply for opportunities, you may be asked to submit:
- responses to criteria questions (word limits apply)
- case studies
- presentation (may be organised once the opportunity closes)
- prototype (may be organised once the opportunity closes)
- daily or hourly rate (including GST)
- breakdown of costs
You can ask the buyer questions about the opportunity before the closing date. Submit your questions early to give the buyer enough time to respond.
To submit questions about the opportunity:
- Log in to your seller account.
- Open the opportunity and scroll down to 'Questions and answers'.
- Select 'Ask a question'.
All published questions and answers are shown at the bottom of the opportunity.
Requests for additional information
You may receive notification to prepare and provide additional information or documents to the buyer. This helps them with their evaluation once the opportunity has closed.
Additional information may include:
- written proposals
Once the buyer chooses a seller
If you are selected to perform the work, you will be notified by the buyer. Next steps may include:
- negotiation of terms and conditions
- preparation of work order or contract
- a written agreement between the buyer and your business.
We ask buyers to let sellers know if they’ve been unsuccessful, which usually happens after the buyer awards the contract.
Unsuccessful sellers can request feedback from the buyer. Buyers often receive a large number of submissions for opportunities, so there may be delays on requests for feedback.